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Faq

Can you supply the special led lighting design?

Sure, ADAYO lighting with R&D team 60 engineers with more than 20 years experience in led lighting industry ,we accept OEM/ODM led down light, custom smart function and special application as your requirement.

Can I put my logo and marks on these LED down lights?

Of cause, ADAYO lighting have many Lasers print your Logo on different seat with one time, also can customize color box with your design and Logo.

Do you have any MOQ limit of the led ceiling lights custom ?

For sample order, there is no MOQ. For bulk order, if you need your custom design of products and packaging, MOQ is 1000pcs. And some of the products need more than 3000pcs if you want get a good price.

Can I have a sample order for led down light ?

Yes,ADAYO lighting welcome sample order to test and check quality. One sample or mixed samples are acceptable.

What is your sample policy of recessed downlight ?

ADAYO lighting can supply the sample if we have ready parts in stock, but the customers have to pay the sample cost and the courier cost. Of cause if you give the order, we will return the sample charge from the order.

How do you control the quality of the fire rated spotlights?

All the products of ADAYO lighting are made strictly according to the requirement of customer with 100% testing and aging, every batch of products are recorded by our QC team.

How to deal with the faulty of the fire rated down lights ?

Firstly, products of ADAYO lighting are produced in strict quality control system and the defective rate will be less than 0.02%.
Secondly, during the guarantee period, we need your help to send the picture or products to us, we will give 8D report within one week, and will discuss the solution with you within two weeks.

What's the delivery time of the led down lights after placing orders?

If sample and small order, 3-7 working days EXW. If customization order,20-30 working days EXW.

What about shipment of these bathroom ceiling lights custom

By sea, by air & delivery ( DHL, FEDEX, UPS, TNT, EMS...) that according to clients requirements and clients' customs policy, ADAYO lighting promise to provide you the most efficient and economical logistics.

Which payment methods do you accept?

ADAYO lighting accept T/T, L/C, D/P, O/A , and other payment, please check with our sales.

Can my light tube covered with shredded cotton fit your spotlight for normal use

Yes,we can.

Can this downlight install directly in ceiling insulation made of crushed cotton

Yes,we can.

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We hope to be your LED lighting R&D department
and your production workshop

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